Privacy Policy

Last Updated: February 11, 2026

Clawz ("we," "our," or "us") operates the Clawz.io platform. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect your email address and authentication credentials. Passwords are securely hashed using industry-standard bcrypt hashing and are never stored in plain text.

Platform Credits and AI Service Usage

We process your AI requests through our secure proxy infrastructure. You do not need to provide your own API keys; instead, you purchase credits on our platform. Your prompts and conversations are securely transmitted to third-party AI providers (such as Anthropic, OpenAI, etc.) solely for generating responses. We do not use your private conversation data to train our own models.

Conversation Data

Messages you send to and receive from your AI agent are processed to provide the service. Conversations are stored in your private workspace within your isolated infrastructure.

Workspace Data

Files created and stored in your workspace belong to you. All workspace data is stored in your private, isolated cloud environment accessible only to you.

Usage Data

We collect anonymous usage metrics such as session duration and feature usage to improve the platform. We do not sell or share this data with third parties.

Payment Information

Payment processing is handled securely through Stripe. We do not collect or store your payment card details. All payment information is processed directly by Stripe's secure payment infrastructure.

How We Use Your Information

We use your information to:

• Provide and maintain the Clawz.io service
• Process your AI agent requests by transmitting them to our third-party AI partners
• Manage your account and subscription
• Improve platform performance and reliability
• Communicate important service updates and security notices
• Prevent fraud and abuse of our platform

Data Storage and Security

Encryption

Your data security is our top priority:

• Data in transit is protected by TLS 1.2+ encryption
• Data at rest is encrypted using industry-standard encryption protocols
• Your workspace data is stored in secure, isolated cloud infrastructure

Isolation

Each user's workspace is completely separated from other users. We employ strict access controls and authentication measures to ensure your data remains private.

Security Measures

We implement industry-standard security practices including:

• Regular security audits
• Penetration testing
• Secure authentication protocols
• Monitoring for suspicious activity
• Immediate incident response procedures

Data Processing with Third-Party Models

When you interact with AI models through our platform, your data is handled securely:

1. Transmission: Your prompts and conversation history are transmitted securely to third-party AI providers (e.g., OpenAI, Anthropic) for processing.
2. Data Retention: Third-party providers only retain your data for the minimum time necessary to process the request and monitor for trust and safety violations, typically zero to 30 days depending on the provider.

Third-Party Services

AI Service Providers

Clawz enables you to utilize various AI models (such as those from Anthropic, OpenAI, etc.) through our platform. Your messages and requests are sent to these providers via our secure proxy. Please review the privacy policies of our third-party AI providers for details on their data handling practices, although our API usage agreements generally prohibit them from training on your data.

Payment Processing

Our payment processing is handled by Stripe. Please review Stripe's Privacy Policy for details on their data handling practices.

Data Retention

Your conversation history, workspace files, and account data are retained as long as your account is active. You may:

• Export your data at any time
• Request deletion of your account and all associated data
• Manage your active credits and account settings

To request data deletion, contact us at the email below.

Children's Privacy

Clawz.io is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your personal data
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing of your personal data

To exercise these rights, contact us at the email below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through:

• Email notification
• In-app notification
• Website banner

Continued use of Clawz.io after changes constitutes acceptance of the updated policy.

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

• Notify you within 72 hours of becoming aware of the breach
• Provide details about what data was affected
• Explain the steps we are taking to address the breach
• Provide guidance on steps you can take to protect yourself

Contact Us

For privacy-related questions, requests, or concerns:

• Email: privacy@clawz.io
• Website: https://clawz.io

Cookie Policy

We use essential cookies to provide and improve our services. Cookies are small files stored on your device that help us authenticate your session and remember your preferences. You can manage cookie settings through your browser, but disabling cookies may affect functionality.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.